Refund & Cancellation Policy

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  1. Work Start & Payments

  • Work begins only after advance payment is received

  • Advance payment is non-refundable once work has started


  1. No Refund Conditions

No refund will be provided if:

  • Work has started

  • Strategy or design has been approved

  • The project has been completed or delivered

  • Delays are caused by the client (content, feedback, or payment)

  • The project is stopped due to client non-cooperation, misconduct, or non-payment


  1. Revisions & Scope

  • A maximum of 2 revision rounds are included

  • Revisions apply only to minor changes (text, images, small edits)

  • Additional changes or new requests will be charged separately


  1. Cancellation by Client

If you choose to cancel the project:

  • You will receive all work completed up to the cancellation date

  • Refund (if any) will be calculated based on the remaining unfinished work

  • No refund will be issued for completed or approved work

Cancellation requests must be submitted in writing via email


  1. Cancellation by Slecks

If Slecks cancels the project (excluding cases of client misconduct or non-cooperation):

  • You will receive all work completed up to the cancellation date

  • Refund (if any) will be calculated based on the remaining unfinished work


  1. Refund Processing

  • All approved refunds will be processed within 15 business days

  • Refunds will be issued via the original payment method (bank transfer, UPI, etc.)


  1. Contact

For cancellation or refund requests:

Email: slecksofficial@gmail.com
Phone: +91 7531855898

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